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From Overwhelm to Organized: Building Systems That Actually Work Find show notes and more at https://gocamp.pro/ownerspod/work-sma... Running a camp is demanding, but it doesn’t have to be exhausting. Your host Howie and guest host Jordanna from the Day Camp Pod, are joined by systems expert Victoria Golden of Polaris Solutions to explore how camp owners and directors can work smarter, not harder. From taming expense tracking to building task and project management systems that actually stick, this conversation is packed with practical, real world ideas you can apply right away. Victoria brings a fresh, thoughtful perspective on using technology and systems to reduce friction while still preserving the personal, relationship driven heart of camp. You’ll hear honest insights about change management, staff buy in and protecting institutional knowledge. If you’re feeling stretched thin and looking for smarter ways to run your camp more effectively, this episode is a must listen! 03:17 Victoria Golden's Journey and Expertise 08:39 Challenges in Camp Operations 11:17 Implementing Efficient Systems 14:53 Succession Planning and Institutional Knowledge 17:33 Navigating Camp Management Software 18:44 Adapting to New Technologies 25:38 The Importance of Relationships in Camp Management 28:43 Challenges in Implementing Changes at Camp 29:28 Building Trust and Buy-In from Staff 30:36 Effective Communication and Problem Solving 32:11 Optimizing Camp Operations: Tools and Techniques 33:54 The Importance of Task Management Systems 35:14 Balancing Efficiency with Personal Touch 44:01 Reflecting and Iterating on Systems 47:15 Rapid Fire Questions with Victoria 49:21 Connecting with Victoria and Final Thoughts - Your Hosts: Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden & Madawaska Camps Jordanna Grossinger, Director - Camp Robin Hood - Your Guests: Victoria Golden - Managing Director - Polaris Solutions - Thanks to our sponsors: Whereabouts Your mission is campers. Ours is making their experience coordinated and connected. Whereabouts is the only camper management system that keeps Parents, Admin, and Staff in sync in real time — so every camper’s day runs with confidence, clarity, and care. Check them out whereaboutsapp.io