Fin x Gamma meetup: Transforming Communication with AI | San Francisco | October 2025 скачать в хорошем качестве

Fin x Gamma meetup: Transforming Communication with AI | San Francisco | October 2025

“How do you design AI that sounds smart — and feels trustworthy?” At our Fin x Gamma meetup in San Francisco, Peter Bar (Head of Fin Voice at Intercom) and ​Deeni Fatiha, (Head of AI Product at Gamma) explored the challenges of building AI that speaks, listens, and creates with taste. They covered: ↳ How Fin Voice handles latency, interruptions, and natural dialogue ↳ How Gamma teaches AI to exhibit “taste” in content and design ↳ The trade-offs between speed and quality in AI systems ↳ Building trust between AI, creators, and customers ↳ Why metrics like resolution rate, CSAT, and AI judgment scoring matter ​Fin Voice is transforming phone support—extending Fin’s industry-leading performance to every call with instant, natural, and empathetic conversations. Gamma is reshaping how we communicate ideas visually, with AI-generated decks, docs, and websites. If you’re building products at the intersection of AI, UX, and human communication, this conversation is for you. 0:00 Intro — Building Human-Centered AI Communication 3:37 Getting to the Heart of AI Voice Experiences 8:13 Designing for Alignment, Context & User Experience 14:44 Taste, Tone, and Trust — The Human Side of Generative AI 18:31 Measuring Success in AI Communication Systems 23:43 Testing, Sandbox Environments & Deployment Best Practices 27:29 Building Trust Through Simplicity and Accessibility 33:37 Scaling Voice AI for Complex Troubleshooting Flows 41:42 Knowledge, Retrieval & Real-Time Information in Voice Agents 47:43 Transparency, Disclosure & the Future of AI-Human Interaction Stay ahead of the next wave of AI transformation. 👉 Subscribe for more Fin meetups and conversations with the people building what’s next. Learn more at https://www.fin.ai Attend a Fin Meetup in a city near you: https://luma.com/fin See customer stories → https://www.intercom.com/customers Check out product FAQs → https://www.intercom.com/help 🤝 Connect With Us LinkedIn →   / fin   →   / intercom   X (formerly Twitter) → https://x.com/fin_ai → https://x.com/intercom YouTube →    / @finaiagent   →    / @intercominc   #FinMeetup #VoiceAI #AIUX #AIProductDesign #AITrust