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Boston Scientific's VP of Commercial Digital Enablement, Ben Amel, joins Salesforce's EVP and GM of Industries Jeff Amann to discuss the transformative role of AI and data in the MedTech industry. They explore how AI agents are not only improving patient outcomes and operational efficiency, but also empowering sales teams and enhancing marketing efforts. Amel shares insights on Boston Scientific's successful partnership with Salesforce, which has been key to leveraging data for better customer interactions. The conversation also touches on the crucial role of change management and the company's innovative approach to engaging employees. Looking ahead, they predict a future where AI agents collaborate seamlessly with human employees to achieve unprecedented results. https://www.salesforce.com/healthcare... https://www.bostonscientific.com/en-U... #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: / salesforce Twitter: / salesforce Instagram: / salesforce LinkedIn: / salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment. Introduction – 00:12 Impact of Data and AI in Medtech - 00:34 Applying AI-powered Agents in Workflows - 02:02 Harnessing Data for Better Results - 3:39 Lessons for Deploying AI at Scale - 6:11 The Role of Change Champions in AI Adoption - 8:30 Going BeyondLife Sciences - 10:26 Future Vision and Role of AI and MedTech Agents - 12:05