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Behind the Sign Podcast | Episode 50 In this milestone Episode 50 of the Behind the Sign Podcast, hosts Mary-Hope Rennie and Andrew Spieler sit down with Rachael Farley and her administrative partner Sarah Bardwell to explore one of the most important—and often overlooked—decisions in a real estate business: hiring the right person at the right time. Rachael shares how building a successful real estate team isn’t just about selling more homes—it’s about recognizing when your business has grown beyond what you can manage alone. Bringing Sarah onto the team wasn’t simply about delegating tasks; it was about creating the operational support needed to scale, stay organized, and maintain a high level of service for clients. Together, Rachael and Sarah discuss how the right administrative partnership can transform a real estate business—from managing listings and client communication to creating systems that allow agents to focus on what they do best: building relationships and closing deals. In this episode, we cover: • How to recognize when it’s time to hire administrative support • The difference between hiring help and hiring the right help • How the agent–admin relationship can become a true business partnership • The systems and workflows that help real estate teams scale successfully • Why strong operational support leads to better client experiences Whether you’re a solo agent feeling overwhelmed or a growing team leader thinking about your first hire, this conversation offers practical insights into how the right support can unlock the next stage of your business. 🎙️ Behind the Sign Podcast pulls back the curtain on the real estate industry, sharing honest conversations with agents, investors, and professionals about what it really takes to succeed. Guest: Rachael Farley Sarah Bardwell Hosts: Andrew Spieler Mary-Hope Rennie 📌 If you enjoyed this episode, be sure to like, comment, and subscribe for more conversations with real estate professionals from across New England and beyond. #BehindTheSignPodcast #RealEstatePodcast #RealEstateTeams #RealEstateBusiness #RealEstateGrowth #RealtorLife