Databricks' Proactive Strategy for Automated Ticket Resolution скачать в хорошем качестве

Databricks' Proactive Strategy for Automated Ticket Resolution

Databricks CIO Naveen Zutshi shares how they moved away from traditional outsourced IT support models in favor of automation, immediacy, and employee-centric design. Naveen outlines a three-tiered strategy that reduces ticket volume, accelerates SLAs, and automates ticket resolution. Watch the full keynote:    • Extreme Automation: How Databricks scales ...   Moveworks.global is Moveworks' annual AI conference where top leaders in Fortune 500 enterprises share insights and lessons to accelerate innovation and employee productivity with artificial intelligence. 🎥 Watch Moveworks.global 2025: https://aka.mw/2025-signin About Moveworks: Moveworks is the agentic AI Assistant to empower your entire workforce. It unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by an agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks AI Assistant understands employee requests, devises intelligent plans to achieve them, and then executes actions to complete tasks across application boundaries. The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications. Subscribe to Moveworks' YouTube channel for more updates and videos covering agentic AI:    / @moveworks   To learn more about Moveworks, visit: https://www.moveworks.com/ LinkedIn:   / moveworksai   X (frm. Twitter): https://x.com/moveworks Facebook:   / moveworksai   Instagram:   / moveworksai