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Civic Navigator is a chatbot built for government websites. Think of it as a friendly digital front desk that’s available 24/7, answers common questions, and makes it way easier for people to find the info they need without digging through endless menus or PDFs. In this video series, I’ll walk you through: How the backend actually works (yes, we’ll pop the hood). How you can configure it without being a coder. Tips for customizing the look, personality, and settings so it fits your agency. The reporting and feedback tools that show what people are asking, and how to make the bot smarter over time. Why this thing is built with government priorities in mind: accessibility, security, and keeping answers accurate. If you’re new here, this is a great place to start. You’ll see how Civic Navigator works behind the scenes, and maybe get a few ideas for how it could save your team time while making residents happier. Get a free demo for your site at https://www.civicnavigator.ai