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What does it really cost to run an omnichannel appointment setting program? Jason Bahnak, co-founder and CMO of Abstrakt, pulls back the curtain on what it truly takes to power a high-performing B2B sales enablement engine. Spoiler: it's more than just one rep making calls. Here’s what you’ll learn: 📞 Why your caller is just the start—and not the whole strategy 🗂️ The critical (but often overlooked) role of list-building and data management ✉️ Why email execution requires a completely different skill set than calling ⚙️ The hidden labor and coordination costs behind a successful omnichannel program Whether you’re building an in-house team or evaluating outsourced sales development, understanding the full cost structure is essential to setting realistic expectations and seeing ROI. Key Takeaways: ✔ Successful appointment setting isn’t one role—it’s a coordinated system ✔ Callers, data strategists, and email marketers all play distinct, essential roles ✔ Trying to combine roles can compromise performance and ROI ✔ Omnichannel is no longer optional—it’s the standard in modern B2B outreach