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Process design is a core skill for business analysts. If you've chosen the Business Process Analyst archetype, then you need to have even more depth of understanding of how to improve business processes for your employer. Community ⯈ https://BABLOCKS.COM Podcast ⯈ https://LEARN.BA/podcast Articles ⯈ https://LEARN.BA/article -- Episode Transcript So basically what tends to happen in companies that grow very quickly is that you'll have the design of the company can happen in a haphazard way. For example if you have a company that's let's say is is a thousand people and has you know four or five divisions and it grows really quickly to let's say 5000 or 10000 people within a span of four or five years. And it has multiple divisions and it becomes very large very quickly. A lot of that type of growth in a lot of companies is usually not managed in a very calculated way. What tends to happen inside that one company is that you'll have a lot of different divisions that do the same type of work but they do it very differently. Essentially what that does is for the company is it creates a lot of extra costs because having different ways of doing the same thing for no really good reason at all cost the company a lot of money. I can explain in another video as to why that is. Essentially what process variation means is that inside the same company the company has multiple ways of achieving the same goal for no really good reason. Let's say for example in an invoicing process if your company has a division that invoices clients right they have a certain set of steps that they go through in order to issue an invoice. If your company grows very quickly and you have multiple divisions who issue invoices independently they're going to have chances are that they're going to have different ways of issuing that invoice. One division might have four or five steps that they go through another division might have ten or twelve steps that they go to depending on how their invoicing process works. If there's no real good reason for why these two divisions are doing things differently. Essentially that is what it's called process variation because the company overall has multiple ways of doing the exact same thing. That's the quick definition of what process variation is.The company is achieving the same goal in different ways for no real good reason at all. Let's talk about the third piece which is how the business process analysts helps to reduce process variation inside a company. So typically when a project is starting to get funded the scope of the project may or may not include a process component. So if the management of the company has said we just want a software as a piece of software to be delivered from the project you're delivering some sort of a product. If they say that we want a more all encompassing solution you may be delivering a piece of software but that is going to also be accompanied by a lot of new business processes that need to be rolled out and so on the second type of project typically with the business process analyst does as they're the ones that go through and they do a lot of the as is process design and then they'll typically work with a much more senior process engineer or they'll work with somebody who has a business process analyst but has done a lot of this type of work they'll work with that type of person to actually do a design out the to be process or in the future state processes. And so the goal of that future state process design is really to go across all of the different divisions who are doing the invoicing process differently for example and to say we're going to create one unified standard process for how our company issues invoices and that is basically the process part of what your what your solution would look like. And so if you're interested in becoming a business process ANALYST This is a key concept that you need to understand because it is essentially the major goal that you're trying to achieve on a lot of the projects that you work on. You'll go inside a company and you'll see that the company is doing the same thing. They're trying to achieve the same goal in multiple different ways for no really good reason. And it is the process we've been going doing a and as is and then doing a future state to try to help the company solve that problem.