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Click here to send us your ideas and feedback on Blueprint! (https://www.buzzsprout.com/twilio/tex...) Looking for a new way to approach the difficult problem of measuring and improving your SOC? Check out this episode to hear how to use methods pioneered in the manufacturing and reliability industry to help wrap your head around, and solve this complex issue. You don’t want to miss this episode with Jon Hencinski, Director of Operations at Expel who covers all of this and more. Our guest - Jon Hencinski Jon Hencinski is the Director of Global Operations at Expel. In this role, he’s responsible for the day-to-day operations of Expel’s security operations center (SOC) and detection and response engineering. He oversees how Expel recruits, trains, and develops security analysts. Jon has over a decade of experience in the areas of SOC operations, threat detection, and incident response. Prior to Expel, Jon worked at FireEye, BAE Systems, and was an adjunct professor at The George Washington University. Follow Jon Twitter: @jhencinski ( / jhencinski ) LinkedIn: /in/jonathanhencinski ( / jonathanhencinski ) Web: / hencinski ( / hencinski ) Support for the Blueprint podcast comes from the SANS Institute. Since the debut of SEC450, we’ve always had students interested in a matching course covering the management and leadership aspects of running a SOC. If you like the topics in this podcast and would like to learn more about Blue Team leadership and management, check out the new MGT551: Building and Leading Security Operations Centers. This new course is designed for Security Team leaders looking to build, grow and operate a security operation center with peak efficiency. It’s a hands-on technical leadership course, that takes you through everything from scoping threat groups to use case creation, threat hunting, planning, SOC maturity and detection assessment and much much more. Check out the course syllabus, labs and a free demo at sansurl.com/551 (https://sansurl.com/551) Follow SANS Cyber Defense: Twitter ( / sansdefense ) | LinkedIn ( / sans-cyber-security ) | YouTube ( / sansblueteamops ) Follow John Hubbard: Twitter ( / sechubb ) | LinkedIn ( / johnlhubbard ) Check out John's SOC Training Courses for SOC Analysts and Leaders: • SEC450: Blue Team Fundamentals - Security Operations and Analysis (https://sec450.com/course) • LDR551: Building and Leader Security Operations Centers (https://sans.org/ldr551) Follow and Connect with John: LinkedIn ( / johnlhubbard )