NBN FTTB Bridge Tap Removed But Still Getting Slow Internet Speeds скачать в хорошем качестве

NBN FTTB Bridge Tap Removed But Still Getting Slow Internet Speeds

Welcome to another episode where we dive deep into the real-world problems that internet users face every day. Today, we're sharing a compelling case study of an Aussie Broadband customer located in Breakfast Point. Despite having fibre-to-the-basement, this customer has been experiencing recurrent issues like service dropouts and slow internet speeds for about a year. A Year of Troubles and Multiple Interventions Before reaching us, the customer had already had four different NBN technicians and an electrician try to resolve the issue. Even the building management had sent out a "Sparky" (electrician) to examine the situation. Despite these multiple interventions, the problems persisted, leaving the customer frustrated and disconnected. Digging Deeper Into the Diagnosis When we first examined the customer's setup, we noticed that he had four sockets, one of which had a bridge tap. After removing it, we found that the issues of speed and packet loss were still prevalent. So, we decided to dig deeper. We took the investigation to the Main Distribution Frame (MDF) room, where we disconnected the customer's pair from the block to conduct several tests. Our tone test revealed that there was an abnormal tone when connected to the NBN. Once disconnected, the tone normalised. Despite being directly connected to the NBN network, we still observed packet losses and sub-optimal speeds during our tests. Our Expert Recommendations Given that previous interventions failed to resolve the issue, we recommend that Aussie Broadband dispatch a Level Two Technician for advanced troubleshooting. We also advise that they should consider reimbursing the customer for the cost of this advanced diagnostic service, as the problem clearly lies within their purview of responsibility. What's Next? Watch the video to learn more about how we approach internet connectivity issues and why sometimes it takes more than just a standard technician to fix complex problems. If you're facing similar challenges, don't hesitate to reach out. Our comprehensive suite of telecom services is here 📌 𝗕𝗢𝗢𝗞 𝗢𝗨𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗡𝗢𝗪: 👉 https://shorturl.at/mwTVY 💬 𝗚𝗘𝗧 𝗔 𝗤𝗨𝗢𝗧𝗘: 👉 https://shorturl.at/uCMQ8 📝 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 𝗨𝗦 𝗢𝗡𝗟𝗜𝗡𝗘: 👉 https://shorturl.at/CIMVY 📋 𝗚𝗲𝘁 𝗢𝘂𝗿 𝗙𝗿𝗲𝗲 𝗡𝗕𝗡 𝗧𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 𝗚𝘂𝗶𝗱𝗲: 👉 https://bit.ly/3KP77bS ⭐⭐⭐⭐⭐ 𝗖𝗛𝗘𝗖𝗞 𝗢𝗨𝗧 𝗢𝗨𝗥 𝗚𝗢𝗢𝗚𝗟𝗘 𝗥𝗘𝗩𝗜𝗘𝗪𝗦: 👉 https://bit.ly/3P7rGmc 📞 𝗖𝗮𝗹𝗹 𝗨𝘀: 𝟬𝟮 𝟵𝟭𝟴𝟴 𝟭𝟱𝟳𝟳 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗪𝗘 𝗣𝗥𝗢𝗩𝗜𝗗𝗘 🌍 𝗦𝗘𝗖𝗨𝗥𝗘 𝗔 𝗖𝗢𝗠 𝘄𝗲𝗯𝘀𝗶𝘁𝗲: 👉 https://secureacom.com.au/ 🛠️ 𝗡𝗕𝗡 𝗙𝗮𝘂𝗹𝘁 𝗙𝗶𝗻𝗱𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: 👉 https://secureacom.com.au/nbn-faults/ 🛠️ 𝗡𝗕𝗡 𝗦𝗼𝗰𝗸𝗲𝘁 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻: 👉 https://secureacom.com.au/nbn-wall-so... 🛠️ 𝗗𝗮𝘁𝗮 𝗖𝗮𝗯𝗹𝗶𝗻𝗴 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀: 👉 https://secureacom.com.au/data-cabling/ 🛠️ 𝗡𝗕𝗡 𝗖𝗮𝗯𝗹𝗶𝗻𝗴 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀: 👉 https://secureacom.com.au/nbn-cabling/ 🛠️ 𝗣𝗵𝗼𝗻𝗲 𝗟𝗶𝗻𝗲 𝗥𝗲𝗽𝗮𝗶𝗿𝘀: 👉 https://secureacom.com.au/phone-line-... 🛠️ 𝗣𝗵𝗼𝗻𝗲 𝗟𝗶𝗻𝗲 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀: 👉 https://secureacom.com.au/phone-line-... 🛠️ 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗚𝗦𝗠 𝗟𝗶𝗳𝘁 𝗣𝗵𝗼𝗻𝗲𝘀: 👉 https://secureacom.com.au/4g-gsm-lift... 🛠️ 𝗟𝗲𝗮𝗱-𝗜𝗻 𝗖𝗮𝗯𝗹𝗲 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝘀: 👉 https://secureacom.com.au/lead-in-cab... 🛠️ 𝗠𝗗𝗙 𝗨𝗽𝗴𝗿𝗮𝗱𝗲𝘀: 👉 https://secureacom.com.au/mdf-upgrade/ 🛠️ 𝗠𝗗𝗙 𝗝𝘂𝗺𝗽𝗲𝗿𝗶𝗻𝗴: 👉 https://secureacom.com.au/mdf-jumperi... 🛠️ 𝗠𝗲𝘀𝗵 𝗪𝗶𝗙𝗶 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝘀: 👉 https://secureacom.com.au/wifi-mesh-s... 𝗠𝗢𝗥𝗘 𝗔𝗕𝗢𝗨𝗧 𝗨𝗦 📚 ✍️ 𝗩𝗶𝘀𝗶𝘁 𝗼𝘂𝗿 𝗕𝗹𝗼𝗴: 👉 https://secureacom.com.au/telecommuni... 🛒 𝗩𝗶𝘀𝗶𝘁 𝗼𝘂𝗿 𝗧𝗲𝗰𝗵 𝗦𝗵𝗼𝗽: 👉 https://secureacom.com.au/shop/ ❓ 𝗙𝗔𝗤: 👉 https://secureacom.com.au/frequently-...