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Mike Minard spent 20 years bootstrapping Delta Media Group into a SaaS company serving 40,000 real estate professionals. Then he burned out and stepped away. What happened next almost cost him everything he built. In this episode, Mike shares the hard truth about founder burnout, what happens when you stop watching the metrics, and why he had to step back in and blow things up. He talks about firing an entire department for core value violations, halting sales for a year to fix internal issues, and why the company that doubled in revenue had actually lost its way. We dig into: The real cost of stepping away without the right systems Why metrics matter down to the seat level The moment he knew something was one degree off How his leadership team stepped into support roles overnight Why AI adoption has to come from the top If you've ever wondered what happens when you take your hands off the wheel, this one's a wake-up call. Connect with Mike on X (Twitter) - @MichaelMinard13 🔗 Try Ninety today: https://www.ninety.io 0:00 Welcome & Meet Mike Minard 5:40 Mike's impact moment 11:53 Halting sales to fix the foundation 13:12 Firing the entire support team 17:06 Core values and activating them remotely 20:42 The ripple effect of stepping back in 21:52 AI adoption and the future of work 26:33 Mike's biggest mistake 32:33 Wrap up