How to Run a 4.9 Star Google Review Construction Company | The Azenco Outdoor Podcast: Episode 9 скачать в хорошем качестве

How to Run a 4.9 Star Google Review Construction Company | The Azenco Outdoor Podcast: Episode 9

In this episode of the Azenco Outdoor Podcast, we sit down with Ryan Hammers, Chief Marketing Officer of Impact Enclosures, to break down exactly how to build a 4.9-star Google Review construction company without sacrificing profit. Ready to design your Custom Aluminum Pergola with Azenco Outdoor? CLICK HERE NOW---- https://azenco-outdoor.com/?utm_sourc... Ryan walks through the systems, mindset, and customer experience strategies that helped Impact Enclosures earn hundreds of five-star reviews while operating at a premium price point. From speed-to-lead and missed-call tracking to expectation setting, communication systems, and post-install follow-up, this episode is a masterclass in turning customers into lifelong advocates. You will learn how Impact Enclosures: Creates a true “raving fan” customer experience from first contact to final install Uses speed, responsiveness, and availability to win jobs before competitors respond Sets clear expectations to eliminate friction during permitting and construction Trains sales teams to sell on needs, not price Maintains high margins while delivering a premium experience Systematizes communication across every phase of the project Turns happy customers into consistent Google reviews and referrals Ryan also explains why high review scores are not about being cheap, why most contractors lose trust early in the process, and how communication and ownership after the sale directly impact long-term reputation. If you are a contractor, dealer, or business owner looking to improve your reviews, increase close rates, and build a premium brand that customers trust, this episode lays out a clear and repeatable framework. Subscribe for more conversations on contractor growth, outdoor living businesses, and building systems that scale. Life is better outside.