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The impact of digital transformation in the public sector

This podcast explores the transformational vision laid out in the UK's blueprint for modern digital government, with a focus on empowering leadership and investing in digital talent across public sector organisations. Featuring an engaging discussion between Karl Hoods, CDIO at DSIT, and Oliver Hester, Head of Public Sector at FDM Group, hosted by Heather Cover-Kus, Head of Central Government at techUK, the session tackles long-standing challenges around digital skills gaps, recruitment and retention strategies and the cultural shift required for technology to be embedded as a core public service competency. Digital transformation in government isn’t just about systems—it’s about people, purpose, and pathways to impactful careers. Key themes included: 📘 The Blueprint's Call to Action: Emphasising the need for multidisciplinary teams and greater tech literacy at leadership levels. 🧠 Talent Development: Tackling the digital skills deficit through strategic partnerships, early talent programmes, and inclusive learning pathways. 💬 Retention Through Purpose: Elevating the storytelling around public sector tech missions—from sustainability and climate to innovation—as a way to attract and retain passionate digital professionals. 🤝 Collaboration & Accreditation: Highlighting partnerships with industry leaders like ServiceNow to ensure public sector teams access cutting-edge tools and training opportunities.