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AI is everywhere in HR right now. But for many teams, the real question isn’t whether to use AI. It’s how to use it responsibly, effectively, and without losing the human connection employees need most. In this episode, Tilt's Employee Success Manager, Kim Smith, breaks down what HR teams are actually facing on the ground today. From managing complex, multi-state leave programs on lean teams to navigating fragmented systems and mounting administrative work, Kim shares firsthand insight into where traditional processes break down — and why HR often feels stuck in reactive mode. The conversation explores where AI can provide immediate, practical value for HR, especially during leave of absence. Kim walks through real examples of how AI helps her craft empathetic, clear communication, anticipate employee questions, reduce back-and-forth, and create space to show up more intentionally during some of the most sensitive moments in an employee’s life. The episode tackles common concerns HR leaders have about AI, including fear of being replaced, and reframes AI as a support tool, not a substitute. You’ll hear how the best teams are using AI to reduce administrative burden, surface insights from employee feedback, and shift their role from task execution to strategic, people-centered impact. Want to see how intentional automation can support HR and improve the leave experience? Book time with a member of our team today 👉 https://hubs.li/Q0422dRk0