Adoption Support: Getting Users Onboarded (and on board) with a New Platform скачать в хорошем качестве

Adoption Support: Getting Users Onboarded (and on board) with a New Platform

Congratulations, you’ve finally launched a brand new technical system! After all your blood, sweat and tears, it’s time for your users to log in and discover how much easier their jobs are going to be now. Wait… where is everyone going? Transitioning to a new business system can be overwhelming for users, especially those who may not have a technical background. Whether you’re rolling out a new web platform, back-end system or any other new tool, your success is ultimately tied to users’ ability to thrive in it. In this session, we’ll explore best practices for immediate and long-term adoption support, discuss the value of feedback, and how to create a training plan tailored to your organizational needs, starting in the project’s early phases. This session will include insights backed by examples from large-scale migration and multisite projects providing a reliable guide to navigating the process with confidence. Audience: All Track(s): Community, General, PM / Business