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Most insurance CRMs are just fancy digital filing cabinets. They store data, but they don't actually "remember" the relationship. In this video, I show you how I integrated a Cross-Channel AI Memory into InsuraOS, a CRM I built for insurance agents to manage policies, documents, and reminders. Using Mememachine by Memverge, I’ve created a unified "brain" for the CRM. You'll see how the AI handles multiple identities and channels seamlessly: ✅ The Paulina Test: She asks about life insurance for her family on Telegram, and the CRM instantly recalls her specific intent. ✅ The Christian Test: A cross-channel interaction where the AI maintains context even when the conversation shifts to lighter topics like sharing a joke. What’s under the hood: Mememachine: The dedicated open-source memory layer for graph and semantic logic. n8n: The "Front Door Manager" that unifies Telegram, WhatsApp, and SMS. Supabase Edge Functions: The server-side logic that queries Mememachine and injects the retrieved context into the AI prompt before responding. The Unifier Node: How I solved the "Identity Challenge" by using customer emails as metadata to bridge every channel. Whether it’s Telegram, WhatsApp, or the Web, the AI now remembers the relationship in one continuous flow, turning a standard CRM into an enterprise-grade intelligence platform. 🚀 RESOURCES & LINKS: 🔗 Free n8n AI Workflow: https://n8n.io/workflows/12568-build-... 💻 Mememachine GitHub Repository: https://github.com/MemMachine/MemMachine TIMESTAMPS: 00:00 - Intro to InsuraOS & Cross-Channel Memory 01:17 - Demonstration of Cross-Channel Memory (Telegram to CRM) 04:49 - Architecture Overview (AI Workflow) 06:37 - Solving the Identity Challenge (Customer Email) 07:50 - Scalability and Open Source Huge thanks to the Memverge team for building the memory layer that made this integration so powerful. Like, Subscribe, and drop a comment if you want to see Part 2 where we scale this to WhatsApp! #AI #Insurtech #Automation #n8n #Mememachine #BuildInPublic #SaaS #Memverge #Supabase