I Got Tired of Firefighting in IT — So I Built a Playbook for My Next Job скачать в хорошем качестве

I Got Tired of Firefighting in IT — So I Built a Playbook for My Next Job

Most IT environments aren’t broken — they’re just reactive. Tickets drive priorities. Knowledge lives in people’s heads. Everything works… until the wrong person is away. After seeing this pattern repeat across role after role, I built something I wished I’d inherited on day one: a real IT operations playbook. In this introductory episode of The IT Ops Playbook, I explain: Why reactive IT becomes the default How mature IT teams think in systems, not tools A simple mental model for IT operations: the control room What IT Ops actually means in practice How the playbook is structured across 26 core IT operations domains This series is for Heads of IT, IT Managers, MSP owners, and senior sysadmins who want fewer fires, clearer visibility, and IT environments that run predictably — even when they’re not there. This isn’t theory or “best practice” fluff. It’s the system I built so I wouldn’t have to firefight again. GET THE IT OPS PLAYBOOK at www.cognitoit.com