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Nurse Alice on KTLA: On the Job Injuries

What happens when you're injured on the job? What are some things you need to know? 1. Safety first - get the emergency care you need. 2. If not a life threatening emergency - notify your supervisor (verbally & in writing) and make sure you go to your employer's designated ER or occupational health clinic/provider. 3. Tell the treating provider that it was a work related injury and EVERYTHING that happened e.g we were short staffed, no proper lifting equipment was available, the safety equipment was broken, and the type of work you were doing and etc. Everything you think may have contributed to the situation. 4. Document EVERYTHING - dates, times, and who you spoke about the details of your conversation. You may need this later for court, if your records get misplaced and to have informed conversations about your care. 5. Follow the treatment plan - don't skip dates or miss treatment. If it's the insurance's fault that you missed treatment due to miscommunication about care, email and call them right away to let them know and have it documented. 6. You may have secondary complications or injuries - due to the pain you can't sleep, your blood pressure increases, you become depressed or you can't do your normal daily activities of life or another part of your body begins to hurt because of the initial injury. Tell your provider right away - call, fax or send an email. Don't wait til your next appointment. And document when and how you did it. 7. You deserve proper treatment so if you don't feel like you're getting it, ask for a second opinion provider and/or get an employment attorney whose familiar with occupational injuries. Even though your employer is footing the bill doesn't mean you deserve substandard care or care thats not being properly explained to you. Even if you have to say something a million times - make sure you say it and ask your provider to document your complaints. Ask for a copy of your medical record - you deserve to know what's being charted and it explained to you. So if all your complaints aren't documented - ask why. 8. Having a work injury can be frustrating, sometimes you're made to feel like you're faking your injury when you're not, and the pressure is on for you to return to work but ALWAYS advocate for yourself. If something doesn't feel right, or you feel rushed to work or your job doesn't modify your work so you can return in a modified status or it causes you more pain - speak up! This is your body and you have to live with this work related injury which may be life long. Don't sell yourself short. Consult with an attorney early on to make sure you're being treated fairly.