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Let’s see how Ruby delivers exceptional customer experiences for your callers and website visitors, 24/7/365. Our online demo shows how Ruby’s services, products, and analytics unite to allow a real person to manage your customer interactions in seconds. In this video, we cover: 1. How Ruby sounds like a member of your staff When you use Ruby, people who contact you feel like they’re talking to someone within your office. The secret is our special combination of people, training, and technology. 2. How Ruby chats with website visitors At Ruby, a live chat conversation is just like a phone call, only typed. We create personal connections with website visitors while capably representing your business. 3. How Ruby captures opportunities Ruby can perform qualification and intake for new customers, clients, or patients. In other words, we make sure you get the information you need from potential customers, and then deliver the right new leads to you. 4. How Ruby makes sure calls reach the right person We’re more than an answering service. Whatever your needs, preferences, schedule, or team size, Ruby makes sure every call reaches the right person—saving you time while providing a great experience for callers. 5. How Ruby acts as backup for your team When you or your team are too busy to answer the phone, Ruby’s here to make sure callers connect with a real person. Have calls go to us on an overflow or temporary basis. The Ruby app makes it easy to change instructions in seconds. 6. How Ruby handles calls in Spanish No habla ingles? No hay problema. Our bilingual team is available to assist with incoming and outbound calls, Monday through Friday from 5am to 6pm Pacific Standard Time. 7. How Ruby hires and trains for empathetic service At Ruby, we hire people who love helping people. Then, we rigorously train them to provide empathetic, professional, and efficient service—saving you time while ensuring the people who contact your business feel heard and validated. Ready to see what Ruby can do for your business and the people you serve? Let’s talk! Visit ruby.com or call 855-311-7829 to get started. Imagine you, powered by Ruby.