Rogers customers complain of hours spent on hold as service reps laid off | Go Public скачать в хорошем качестве

Rogers customers complain of hours spent on hold as service reps laid off | Go Public

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues. Meanwhile, insiders say the company is increasingly relying on AI assistance to handle customer service calls. Read more: https://www.cbc.ca/9.6977461 »»» Subscribe to CBC News to watch more videos: http://bit.ly/1RreYWS For breaking news, video, audio and in-depth coverage: https://www.cbc.ca/news Follow CBC News on TikTok:   / cbcnews   Subscribe to CBC News on Snapchat: https://bit.ly/3leaWsr Download the CBC News app for iOS: http://apple.co/25mpsUz Download the CBC News app for Android: http://bit.ly/1XxuozZ »»»»»»»»»»»»»»»»»» For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.