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Intelligent automation is using any combination of multiple process automation technologies such as low-code, robotic process automation (RPA), Artificial Intelligence (AI), built-in workflows, integration platforms and intelligent business process management suites (IBPMS). https://www.netcall.com/what-is-intel... It goes beyond using robots to automate a process — to giving you the power to re-engineer new ones by building new systems and applications. And when you choose intelligent automation, you'll enjoy benefits like: Improved quality and precision, fast Better productivity and efficiency More agility and flexibility Less risk A great customer experience Simpler processes and smoother interactions Here are a few ways you can use intelligent automation in your organisation: Expense management Management reporting and workflows End-to-end order processing Policy updates and communications Employee wellbeing programmes Performance management and reporting Personalised customer relationship management Licensing, regulation and compliance support Tender preparation Industry and competitor monitoring End-to-end support case management Security policy implementation Network support Policy and risk management Supplier and contract management Customer service delivery/engagement automation Chapter Content of Intelligent Automation - automate business process with AI and RPA video 00:00 What's holding you back from a digital first future? 00:23 Why automate? 00:31 What are process automation technologies? 00:50 So what's intelligent automation? 01:18 Re-engineer your operations Transcript of Intelligent Automation - automate business process with AI and RPA video 00:00:03:22 - 00:00:39:03 Speaker 1 Are manual broken processes holding you back from a digital first future? Your team's productivity and effectiveness is impacted, which drives up costs. Management have limited visibility and customer experience slumps. Automation frees staff from repetitive mundane tasks and allows you to fix and reengineer processes and invent new ones. Process automation technologies include artificial intelligence, robotic process automation (or RPA), 00:00:39:05 - 00:01:18:06 Speaker 1 Low code and integration platforms to name just a few, and each is suited to different types of tasks. Combining any of these to automate business processes is known as intelligent automation, and this could revolutionize your entire organization. Pragmatism meets imagination, and at last, communication flows. Processes unite your departments, and you can make simple fixes quickly. It's automation at scale, and this kind of transformation adds real value and drives customer experience. 00:01:18:20 - 00:01:42:11 Speaker 1 It's time to let your imagination re-engineer your operations, to integrate your tech, people and processes. Talk to us. #intelligentautomation #customerexperienceautomation #processautomation