13th ASC: Airline Maturity Index The status of Airline Payment скачать в хорошем качестве

13th ASC: Airline Maturity Index The status of Airline Payment

In this insightful presentation from the 13th AFRAA Aviation Stakeholders Convention, Ms. Sandy Samaan, Vice President and Head of Visa Consulting and Analytics for Sub-Saharan Africa, reveals the key findings from the "Airline Payment Maturity Index." This comprehensive study, conducted in partnership with the African Airlines Association (AFRAA), assesses the current state of payment systems within African airlines. Ms. Samaan delves into a significant performance gap between African carriers and their global counterparts, highlighting the challenges and massive revenue opportunities available through payment optimization. Join us to explore the data-driven insights that can help shape the future of airline retailing and customer experience across the continent. ✈️ Key Highlights from the Presentation: The Global Revenue Opportunity: Learn about the $45 billion global revenue opportunity identified by IATA and McKinsey, with nearly half driven by optimized payment and fulfillment. Performance Gap Analysis: A detailed look at VisaNet data showing the difference in transaction approval rates between African airlines and the rest of the world. The Maturity Index Survey: An overview of the survey methodology, which covered 15 questions across five key areas: Payment Strategy, Architecture, Passenger Experience, Commercial Performance, and Internal Readiness. Five Airline Clusters: Discover the five distinct clusters airlines fall into based on their planning and execution capabilities—from "Operational Challengers" to "Visionary Leaders." Actionable Recommendations: Tailored strategies for each airline cluster to improve payment architecture, enhance fraud management, digitize customer touchpoints, and ultimately boost revenue and customer loyalty. 🎤 About the Speaker: Ms. Sandy Samaan is the Vice President for Visa Consulting and Analytics (VCA) for the Sub-Saharan Africa region. With a global team of over 1,500 professionals, VCA leverages Visa's extensive data and expertise to help partners like AFRAA's member airlines advance their strategic priorities and profitability. 🌐 About the Event: This session was recorded at the 13th Annual AFRAA Aviation Stakeholders Convention in Kigali, a premier event that brings together industry leaders to discuss the development and growth of aviation in Africa. #AFRAA #Aviation #AirlinePayments #Fintech #Visa #DigitalTransformation #Africa #betterskiesfor africa #AirlineIndustry #AirTravel‪@africanairlinesassociation8611‬ ‪@Visa‬