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Platform Strategy Starts with Better Questions

We spend a lot of time optimising experiences. But very little time designing the systems where value is actually created and shared. That’s the real challenge behind platforms. In this video, I walk through the Platform Thinking Card Set, a strategic thinking tool inspired by ideas from The Digital Phoenix Effect. It’s not an ideation deck and it won’t give you answers. What it does instead is force the hard decisions most platform strategies avoid: Who the platform is really for How value is exchanged Where incentives, power, and governance actually sit If you’re working in strategy, CX, innovation, or ecosystem design, this one is for you. Deck, book and materials - https://www.platformthinking.eu/ ---- You can find me most active on LinkedIn at / wernerpuchert My CX Tools: www.cxfundamentals.info Newsletter: https://www.creativecoffeebreak.live/... Website: www.xperience.consulting Live: www.creativecoffeebreak.live