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Two techniques can help physicians communicate effectively with patients—and help patients better understand their treatment. First, physicians should ask open-ended questions to give patients the opportunity to say more than simply "yes" or "no." Instead of asking, "Do you understand?" physicians should ask, "What do you understand about this process?" Second, physicians should engage in a dialogue with their patients by asking questions and responding to questions. By asking open-ended questions and engaging in a dialogue, physicians can be sure that their patients understand the information being conveyed. Dr. Marcus Tower, medical director of gynecology and care management at the Cleveland Clinic Foundation/Hillcrest Hospital, was a featured speaker at The Doctors Company's OB Advisory Board Meeting. Leading obstetrical specialists gather at this annual meeting to discuss industry best practices and patient safety trends. SUBSCRIBE FOR OTHER VIDEO TIPS AND NEWS / doctorscompany VISIT OUR WEBSITE http://www.thedoctors.com LET'S CONNECT Twitter: / doctorscompany LinkedIn: / the-doctors-company Facebook: / thedoctorscompany