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AI is moving from experimentation to real impact. At Högskolan Väst, a Swedish university, a pioneering team used Microsoft Azure to build an enterprise-grade #AI Agent architecture—bringing intelligent, responsible AI directly to students and faculty through Microsoft Teams. The outcome? Less time managing infrastructure, more time focusing on people. In this session, Tobias Ekenstam, Head of Development at Högskolan Väst, and Peter Drougge, Senior Technical Architect at Solidify (now part of Eficode), share how they designed, launched, and scaled #AI solutions that simplify access to information, personalize support, and transform how users interact with university systems. They’ll walk through the architecture, key decisions, and lessons learned—what worked, what didn’t, and what truly delivered value. You’ll leave with practical insights and a clear starting point to build your own AI Agent ecosystem—securely, responsibly, and effectively. Learn more: If you’d like to learn more about us, click here: https://efcd.co/3QyEovk ---- Timestamps: 00:00 Intro 00:03 Introduction to the speakers 01:57 Högskolan Väst University 03:31 Challenges 06:51 Solutions 07:35 Implementation 08:19 Orchestration blueprint 09:27 Key components 11:24 Agents 18:30 How the agents are built 20:36 The architecture 22:00 Learnings 27:00 Future 28:10 Outro