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En esta oportunidad se profundiza en el tema de 7 habilidades gerenciales, que incluyen entre otras, el manejo propio, el manejo de la diversidad y el manejo del cambio. Sígueme en: Twitter: @lepatru007 Instagram: lepatru007 Facebook: https://www.facebook.com/Administraci... Referencias Bibliográfica 1. Weisinger, H. Emotional Intelligence at Work. San Francisco: Jossey-Bass, 1998; Whetten, D.A., and Cameron, K.S. Developing Management Skills, 5th ed. Upper Saddle River, N.J.: Pearson Education, 2002. 2. Luthans, F. Positive organizational behavior: Developing and managing psychological strengths for performance improvement. Academy of Management Executive, 16(1), 57–75. 3. This section draws from Ellinor, L., and Gerard, G. Dialogue: Rediscover the Transforming Power of Conversations. New York: John Wiley & Sons, 1998; F.M. Jablin and L.L. Putnam (eds.), The New Handbook of Organizational Communication. Thousand Oaks, Calif.: Sage, 2001; Yankelovich, D. The Magic of Dialogue: Transforming Conflict into Cooperation. New York: Simon & Schuster, 1999. 4.This section draws from Williams, M.A., Williams, M.W., and Clifton, D.O. The 10 Lenses: Your Guide to Living and Working in a Multicultural World. Washington, D.C.: Capital Books, 2001; Cox, T., Jr., O’Neil, P.H., and Quinn, R.E. Creating the Multicultural Organization: A Strategy for Capturing the Power of Diversity. New York: John Wiley & Sons, 2001. 5. This section draws from T. Donaldson, and P. Werhane, (eds.), Ethical Issues in Business: A Philosophical Approach. Old Tappan, N.J.: Prentice Hall 1999; Ferrell, O.C., Fraedrich, J., and Ferrell, L. Business Ethics: Ethical Decision Making and Cases, 5th ed. Boston: Houghton Mifflin, 2002. 6. Velasquez, M.G. Business Ethics: Concepts and Cases. Old Tappan, N.J.: Prentice Hall, 2002. 7. Harris, P.R., and Moran, R.T. Managing Cultural Differences, 5th ed. Woburn, Mass.: Butterworth- Heineman, 2001; M. Gannon and K. Newman (eds.). The Blackwell Handbook of Cross-Cultural Management. Malden, Mass.: Blackwell, 2001. 8. This section draws from Rees, F. How to Lead Work Teams: Facilitation Skills, 2nd ed. New York: John Wiley & Sons, 2001; Earley, P.C., and Gibson, C.B. Multinational Work Teams: A New Perspective. Mahwah, N.J.: Laurence Erlbaum Associates, 2002; LaFasto, F.M.J., and Larson, C.E. When Teams Work Best: 6000 Team Members and Leaders Tell What It Takes to Succeed. Thousand Oaks, Calif.: Sage, 2001. 9. Don Hellriegel, John W. Slocum, Jr. Comportamiento organizacional. Décima Edición