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With 150 house fires annually in the US attributed to a Christmas tree fire, understanding proper fire safety is paramount, especially during the holidays. Medical Device Academy will be discussing use errors this Friday in a live video with Rob Packard and Matthew Walker--our resident usability consultant and firefighter. Our live-streaming video will explore how to identify simple use errors and evaluate the potential harm of those use errors. Join us for valuable safety training and practical tips where you will learn a little about usability engineering. We are going to do this in a fun way by using a tier ranking chart to score the potential harm of each use error. We also thought this would be a fun exercise to help teach usability engineers how to rank harm when they are analyzing use-related risks. What if the biggest risk to your users isn’t the harm itself…but the way your team evaluates it? When it comes to usability testing, teams rarely struggle with identifying use errors—but they make critical mistakes when ranking the harms associated with those errors. Making a mistake in ranking harms can derail your entire risk analysis. If you rank a harm too low, then you might not implement adequate controls to reduce use-related risks. If you rank a harm too high, you might do more usability testing than is necessary. In this video, we provide a list of use errors and rank each error by the severity of harm in a tier ranking system. As our case study example, we will be discussing use errors that might occur when decorating a Christmas Tree. Happy Holidays! 🔍 What You’ll Learn ● What if the biggest risk to your users isn’t the harm itself…but the way your team evaluates it? ● When it comes to usability testing, teams rarely struggle with identifying use errors—but they make critical mistakes when ranking the harms associated with those errors. Making a mistake in ranking harms can derail your entire risk analysis. ● If you rank a harm too low, then you might not implement adequate controls to reduce use-related risks. If you rank a harm too high, you might do more usability testing than is necessary. ● In this video, we provide a list of use errors and rank each error by the severity of harm in a tier ranking system. 🔍 What You’ll Learn about Usability Engineering ● The surprising bias that creeps into rankings ● How inconsistent harm definitions can wreak havoc ● Real examples of good and bad ranking practices ● A recommended ranking scale we use 📌 This is our last live-streaming video for 2025. Our next live-streaming video will be: 🗓️ Thursday, January 15, 2026, @ 12:30 p.m. ET We are switching to Thursdays for 2026 instead of Fridays. Don’t forget to join us each Thursday for our live-streaming videos in 2026. If you are interested in trying Streamyard for developing your own video content, please check out StreamYard: https://streamyard.com/pal/d/47901504...