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Diplomatic language

There is a problem. There are times when we have to communicate problems and we can say it, exactly as it is. We communicate directly and there is no impact on the relationship. However, there are other times, when the situation is sensitive, the stakes are high, we do not know the other people well, or the relationship is key to develop such as in a negotiation or with external customers. In these situations, we may have to adapt our communication to be more diplomatic and use softened language to land negative messages in a way which reflects the context and relationship dynamic. Learn in today’s Wednesday Words the key techniques for diplomatic communication and how to use them: https://culturecuppa.com/diplomatic-l... Subscribe to receive more videos, podcasts and blogs: https://culturecuppa.com/get-free-ins... Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence/ Follow me on LinkedIn for more strategies, skills and tips:   / victoria-rennoldson   Contact me: [email protected] Culture Cuppa Website: https://culturecuppa.com/ #communicationcoach #communicationskills #communicationskillstraining #culturaltraining #culturalawareness #interculturalcommunication #crossculturalcommunication