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Disponible en français : • Le petit livre noir de la fraude : Fraudes... The Service Scams video is part of a series published by the Competition Bureau, which profiles some of the most common types of scams featured in The Little Black Book of Scams. Subscribe to view these and other upcoming videos. For more information, please visit the Fraud Prevention portal on the Bureau's website: http://www.cb-bc.gc.ca/fraud Follow the Bureau on Twitter and Facebook to receive a variety of important announcements and updates Facebook: / competitionbureaucanada Twitter: / compbureau ----- Transcript Narrator: Ever heard this one? Telephone voice: Hello? Mrs Smith? I’m sorry to tell you, but your COMPUTER is DEATHLY ILL! It’s on its LAST LEGS! It’s going to die in seconds and you will lose ALL YOUR PERSONAL INFORMATION!!! Uhhh… can we just take control of your computer for a minute to...fix it? Narrator: Or how about THIS one? Telephone voice: Mrs. Smith? This is your lucky day!! I’m going to singlehandedly lower the interest rate on your credit card. You’ll save thousands and thousands of dollars… … if you just verify your credit card number by giving it to me right now!! Narrator: From bogus extended warranties to door to door sales to high-pressure sales tactics used to scare people about everything from furnaces to computers to home security, service scams are committed by crooks trying to get you to believe that a stranger on the phone… … or a stranger who comes to the door whom you’ve never met… from an organization you don’t recognize… should be trusted. You’d think that would never work. And yet innocent people get burned all the time, compromising their personal information… and losing their money. How can YOU keep from getting scammed? Here are two important things: If you're interested in an offer, ask for ID and KNOW who you're dealing with. And remember: Only your EXISTING service provider can offer you better rates for their services. Be wary of strangers pressuring you by offering deals for a limited time. And always ask yourself – If I give my information to this stranger… am I putting myself at risk? If the answer is even maybe… say no. Hang up. Close the door. Watch out for service scams. A message from the Competition Bureau of Canada… and the Little Black Book of Scams.