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Originally posted on http://forwardfocusinc.com/consciousl... A 2009 Gallup survey of more than 1,000 US-based employees sought to qualify the impact of feedback on employees. Its findings are insightful: When a manager gives little or no feedback, the manager fails to engage 98% of employees. Four out of ten employees who receive little or no feedback become actively disengaged. Managers who concentrate on strengths when giving feedback are 30 times more likely to engage their employees than those giving no feedback. One in ten managers concentrates on weaknesses when providing feedback. The conclusion drawn by the study is that the tools, techniques, and strategies that a manager uses when giving feedback have a huge impact on employee engagement. In this article I’ll discuss why feedback is crucial, the basis of an effective feedback strategy, and one of the key tools that provide a framework for constructive feedback.