Connecting Knowledge Strategy to Business Strategy | Christopher Parsons of Knowledge Architecture скачать в хорошем качестве

Connecting Knowledge Strategy to Business Strategy | Christopher Parsons of Knowledge Architecture

At KA Connect 2016, Carla O'Dell said "The best thing that could ever happen to you in KM is that you find a business problem you can solve. Start with a business problem, fix it, and then you have the creds to do whatever else you need to do in KM." Precisely. But where do you find business problems you can solve? What if your firm's business strategy is tacit, out of date, non-existent, or vague? Or more than one of those things? Can you develop a knowledge management strategy in a vacuum? If so, how? Chris has spent the last year developing the KM Strategy Toolkit — a set of approaches and tools designed to help your firm answer the questions above. In this talk, Chris shared the first version of Knowledge Architecture's KM Strategy Toolkit with you. You should walk away with actionable ideas to connect your knowledge management strategy to your business strategy. == Chapters == 00:00 Intro 00:28 Season Seven Highlights and KM Manifesto 02:26 Periodic Table of KM Elements 03:17 Using Elements as Legos Not Checklists 04:09 Connecting KM to AEC Business Strategy 06:48 Strategy Cascade Framework 11:15 Translating Goals Into Knowledge Priorities 16:42 Knowledge-Strategy Alignment Matrix 22:08 How to Say No and Prioritize 28:35 Measuring What Matters in KM 34:17 Innovation vs. Quality vs. Retention Goals #knowledgemanagement #AECknowledgemanagement #knowledgemanagementconference #AECindustry #kaconnect