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Digital transformation isn’t a technology problem — it’s a people problem. In this full Voices of Leadership interview, Alex Fajgenbaum sits down with Microsoft MVP Steve Knutson to unpack why so many Microsoft 365 and SharePoint migrations fail, even when the technology is sound. From change management and governance to AI readiness and intranet strategy, Steve shares real-world lessons from leading large-scale enterprise transformations. In this conversation, Alex and Steve cover: • Why most digital transformation initiatives fail before migration even starts • How a single-touch migration moved 118 teams in just 90 days • The data quality and governance issues organizations overlook — until it’s too late • Why AI and Copilot won’t fix broken content and governance (and may expose it faster) • The evolving role of the intranet in an AI-powered workplace • What AI agents will actually do in real enterprise environments • Why successful transformation depends on changing behaviors, not just platforms If you’re leading a Microsoft migration, modernizing SharePoint, or preparing your organization for Copilot and AI, this interview offers practical, candid insight from someone who’s been in the trenches 🎧 Watch the full episode to hear the complete discussion. To learn more about SnapOn Software, visit https://www.snapon-software.com/resou...