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Empower your workforce with instant access to expert knowledge and guidance - when and where they need it. Using augmented reality technology and smart glasses, our remote assistance tool connects experts and field technicians to collaborate on complex tasks, or to troubleshoot and repair any mechanical and electrical equipment whilst out in the field. Blend digital information and guidance into your technician's field of view and seamlessly improve productivity whilst minimizing human error and any unplanned operational downtime. Lead your workforce into the Future of Work with hands-free, expert support to deliver services more precisely, faster and safer. FEATURES: SEE-WHAT-I-SEE REMOTE GUIDANCE: Instantly connect experts with field technicians from anywhere in the world. Field technicians can live stream back to the expert in a 'see-what-i-see' scenario. REAL TIME ANNOTATIONS: Remote experts can drag and drop shapes or commands into the field technician's line of sight without obstructing their vision. The heads-up display will project onto the fieldworker’s environment, allowing the technician to follow the commands efficiently. VIDEO AND AUDIO RECORDING: Effortlessly record and automatically store high-quality video and audio content from all service calls between remote experts and field technicians. REMOTE MANAGEMENT DASHBOARD: Experts based in a control room are now able to connect with, monitor and provide support to multiple field technicians from one desktop dashboard, ultimately reducing travel costs and optimizing your most valuable resources. KNOWLEDGE MANAGEMENT DATABASE: All service calls are automatically recorded, synced and stored onto your companies cloud which can be easily accessed for future calls and training reference. BENEFITS: • SIMPLIFY COMPLEX TASKS AND PROCEDURES • COST SAVINGS AND TIME REDUCTION • MINIMIZE DOWNTIME AND HUMAN ERROR • IMPROVE TRAINING AND SKILLS DEVELOPMENT • BUILD VALUABLE BUSINESS INTELLIGENCE