ITIL4 Insight series - High Velocity IT скачать в хорошем качестве

ITIL4 Insight series - High Velocity IT

In this one-hour webinar, Adam Sawle, will provide an insight into the ITIL4 Managing Professional – High Velocity IT module. Velocity in mathematical terms means speed with a direction. The High Velocity IT module therefore embraces this concept with recognition that IT organizations are looking to keep up with increasing demands from the business. This means speed but also a strategic direction that is able to adapt as circumstances change. Organizations that are Lean, Agile, resilient and continuous are better equipped for value co-creation in the form of services that can be easily adapted for ever-changing environments and customer needs. These are considered to be the characteristics of a High Velocity organization and we will introduce them on this webinar along with other related concepts to provide a flavour of the full High Velocity IT module. Specifically, the webinar will cover: An introduction to the ITIL4 framework The ITIL4 Qualification Scheme What does ‘High Velocity IT’ mean? The characteristics of High Velocity IT Value Co-creation Lean Agile Continuous Resilient Objectives of High Velocity IT Five key behaviours for high velocity IT High Velocity IT course content Target audience Questions