LEAN BITES 3Ps for an effective Gemba Walk скачать в хорошем качестве

LEAN BITES 3Ps for an effective Gemba Walk

These are my 3 Ps for an effective and powerful Gemba Walk Through the Gemba walk, front line team members can develop a voice. So, the walk is to support the front line team to be the best they can be. When done well, it’s such a powerful tool. 1.Preparation You can’t undertake a Gemba walk without being prepared because it’s a tactical activity it requires a specific purpose, something that’s prepared beforehand. I’ve found that being prepared will not only make the activity much more purpose driven, but much more comfortable and enjoyable. 2.Perspective Undertaking a Gemba walk requires us to be open minded of what we see and the resulting outcome. Never enter into a Gemba walk with a fixed, predetermined mindset. We need to adopt a highly flexible outlook. It’s a go see, not a go tell. 3.Praise A Gemba walk can be intimidating for those at the front line that we visit, remember we’re entering their world and it’s about building connection. A powerful ingredient to eliminating nerves is praise, but it must be authentic, specific and timely. I hope that these 3 Ps have given you a new way of looking at the Gemba walk. “Hearing is listening to what is said Listening is hearing what isn’t said”-Simon Sinek If you want to find out how these 3 principles can revolutionise your business, please contact me or visit my website: https://leanbites.com.au