Tips for Listening without Defensiveness | Assertiveness Skills скачать в хорошем качестве

Tips for Listening without Defensiveness | Assertiveness Skills

Improve your #listening skills and explore what triggers #defensiveness and #anger #continuingeducation #stressmanagement #DocSnipes #tips #counselling #counseling #continuingeducation #CEUs #AllCEUs #cognitivebehavioraltherapy #cbt #psychology #depression #stress #anxiety #communication 📢SUBSCRIBE and click the BELL to get notified when new videos are uploaded. 💲 AllCEUs.com Unlimited continuing education CEUs $59 💻 Online course based on this video can be found at https://AllCEUs.com/Listening-CEU ⭐ Specialty Certificate Programs for Case Management and Counselor Certification beginning at $89 https://AllCEUs.com/certificate-tracks Join this channel to get access to perks:    / @docsnipes   NOTE: ALL VIDEOS are for educational purposes only and are NOT a replacement for medical advice or counseling from a licensed professional. Video by Dr. Dawn Elise Snipes on integrative behavioral health approaches including counseling techniques and skills for improving mental health and reducing mental illness. AllCEUs.com provides multimedia counselor education and CEUs for LPCs, LMHCs, LMFTs and LCSWs as well as addiction counselor precertification training and continuing education on many of the videos on this channel. Unlike other providers like CE4Less, AllCEUs includes a weekly LIVE Stream Webinar with your unlimited continuing education and professional development membership. Listening Without Defensiveness Dr. Dawn-Elise Snipes PhD, LPC-MHSP Objectives Explore what causes defensiveness Identify strategies to enhance assertiveness Background All behavior has meaning Defensiveness is a behavior that indicates a lack of a sense of safety Prior learning of unsafeness in relationships (verbal or physical aggression, feeling invalidated) Discussing triggering material Defensiveness is a type of aggression (My thoughts and feelings matter. Yours do not) Creating Safety Enhance self esteem Recognize the difference between criticism of you vs. your behaviors Take what is useful and leave the rest Be realistic…Nobody is liked by everybody, and nobody’s behaviors are liked by everybody all the time Nurture multiple sources of support Set and maintain boundaries: Physical, Affective & Cognitive, Environmental, Relational Give the respect you expect to get. Creating Safety Try to be empathetic and curious If you passionately disagree about something, what is informing their decisions? Yours? (politics, religion, healthcare, quality time…) Explore alternate explanations why someone might be critical or short with you Consider where it came from (well meaning constructive feedback vs. destructive feedback) Evaluate your beliefs about what it means to be wrong, make a mistake or not be liked Creating Safety Think back and try to identify at least 10 times you have gotten defensive. What was it about? Why did you feel threatened? Were you actually threatened in the present or were you projecting (Mom/Dad/Ex) or mind reading? Are there any themes? Listening and Hearing Set ground rules Stop mind reading Stop projecting One person and one thing at a time Use objective language Have a safe-word and de-escalation plan if you feel like you are getting defensive or being attacked Listening and Hearing Listen to hear and understand Take a moment to breathe and reflect if you feel your stress level rising. Validate their experience as theirs When you are grounded, summarize and ask if what you heard was accurate If the person says yes, then formulate a response using I statements My anxiety gets triggered when you raise your voice… Other Strategies Find areas of agreement Look for ways to collaborate instead of conflict Create win-wins Pick your battles (THINK) Apologize when necessary Engage the Executive Control Network When the amygdala is triggered by a threat it frequently strengthens the connections with the default mode network and results in default (habitual) responding Rehearsal / empty chair Identifying and modifying schema (You sound just like my Dad/Mom/Ex) using BETA testing (Breathe, Evaluate, Think/Talk, Act) Summary Defensiveness is a way we protect ourselves from hurt or rejection Defensiveness is an aggressive strategy which makes the other person also feel unsafe Dr Dawn Elise Snipes provides training through AllCEUs.com that are helpful for ACA OPD, Counsellor OPD, OPD Points, LPC CEUs LMHC CEUs LCPC CEUs LSW CEUs LCSW CEUs LMFT CEUs CRC CEUs LADC CEUs CADC CEUs MAC CEUs MCAP CEUs NCC CEUS LCDC CEUs CPRS CEUs CTRS CEUs and HPCSA ACA NBCC counsellors TIMESTAMPS 00:00 Why do I get defensive 02:10 7 ways to feel safer to reduce anger 21:05 listening and hearing the other person 34:15 Other cognitive behavioral strategies THINK 37:15 Reducing fear and automatic responding @tndept.mentalhealthsubstan9511