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How can legal operations teams modernize their front door and create smarter, more connected workflows? In this session from the HIKE2 Lodge at Dreamforce 2025, industry leaders explore how Salesforce Data + AI is transforming legal intake, routing, and matter management—empowering legal teams to reduce manual work, improve data quality, and deliver more business value. Speakers: Gary Sopko: Director, Legal Solutions & Technology, Salesforce Jessica Klinger: Senior Program Manager, Legal Matter Management, Uber Amy Gradnik: Principal, Advisory Solutions Director, HIKE2 Topics include: ‣ Building a consistent, data-driven “front door” to legal ‣ Leveraging AI for matter classification, routing, and summarization ‣ Overcoming change management challenges and data governance gaps ‣ Designing for multiple personas and use cases within legal ops ‣ Making work more enjoyable and meaningful through automation ‣ The future of agentic intake and predictive analytics From automating intake to driving better decision-making, this conversation offers a look at what’s next for legal operations transformation. 🎥 Filmed live at the HIKE2 Lodge during Dreamforce 2025 📍 San Francisco, CA #Dreamforce #HIKE2Lodge #LegalOps #AI #Salesforce #DataGovernance #MatterManagement #LegalInnovation #DigitalTransformation ---------------------------- HIKE2 is your trusted guide to driving growth, accelerating transformation, and blazing a new path forward. Whether you are just getting started in your cloud, data, or AI journey, want to evaluate where you are, or you are ready to take things to the next level, HIKE2 can guide you through your entire process. We help you create an integrated customer experience while producing a speedy and tangible return on your technology investments. Learn more at https://www.hike2.com/