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Performance reviews can feel awkward in HR in small business, especially when you’re not sure what to cover or how to say it. In this episode, Amy Christopherson shares a simple, people-first way to run reviews that feel like a genuine conversation, not a formal HR event. You’ll leave with a framework you can use straight away to reduce stress and improve performance. Amy breaks performance reviews down into a three-step process: prepare, discuss, and follow up. She explains how a clear job description and a simple template remove the guesswork, and why a two-way conversation helps employees feel supported and accountable. This episode is practical, reassuring, and designed for small teams who want to lead well without overcomplicating HR. In this episode, you’ll learn: How to run performance reviews using a simple three-step framework: Prepare, Discuss, Follow-up Why an up-to-date job description is the foundation of a fair, useful review What to include in a performance review template (without making it long or corporate) How to use an employee self-review to create a two-way conversation How to set clear goals and actually follow through, so reviews lead to real improvement If you’ve been avoiding performance reviews, you’re not alone, and you don’t need a perfect system to begin. Amy shares a calm, people-first approach that makes reviews feel more natural, fair, and genuinely helpful for your team. Start simple, follow through, and you’ll build a review process that supports both performance and trust. Resources & Links – Explore The HR Link: https://www.groundedhr.com.au/the-hr-... – Get in touch for a Free Call with Amy to see how people-first HR can support your small business: https://www.groundedhr.com.au/contact – Free HR resources for small business owners: https://groundedhr.com.au/resources 👉 Follow The HR Link on Spotify and Apple Podcasts, and subscribe on YouTube, so you never miss an episode. Timestamps 00:00 – Introduction: Why small businesses avoid performance reviews 02:25 – Three-step performance review framework (Prepare, Discuss, Follow-up) 05:16 – Employee self-review process and two-way conversations 07:43 – Follow-up and accountability: Creating actionable goals 09:23 – Free resource: Business Owner's Guide to Managing Performance About The HR Link: People-First Conversations The HR Link: People-First Conversations is the podcast for Australian business owners who want to manage their teams with clarity, care, and confidence. Hosted by Amy Christopherson, founder of Grounded HR, each episode brings you short, practical conversations that simplify HR and centre the humans inside your business. Whether you’re hiring your first employee, navigating team challenges, or just want to make sure you’re “doing it right,” this podcast will give you the tools and reassurance you need. New episodes are released fortnightly on Tuesdays at 7am. Subscribe now so you don’t miss an episode. Connect with Grounded HR – Website: https://www.groundedhr.com.au/ – Instagram: / groundedhr.au – Grounded HR LinkedIn: / groundedhr – Amy’s LinkedIn: / amy-christopherson-au – Facebook: / groundedhr.au – YouTube: / @groundedhr – Explore The HR Link, your HR Partner in Your Pocket: https://www.groundedhr.com.au/the-hr-... Disclaimer The HR Link: People-First Conversations is here to share people-first insights and education, not legal advice. Every business is unique, so we encourage you to seek tailored guidance for your own circumstances.