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Agile Digital Services: Powering Digital Transformation

APMG International presents - Agile Digital Services: Powering Digital Transformation We’re living in an ever-changing and increasingly digital world which is having a significant impact on the ways in which organisations deliver services, and how consumers interact with those services. To be successful, organisations need to be agile and able to react quickly to an ever-evolving business landscape and fierce competition. And it’s far from just the private sector; governments and local authorities have a fantastic opportunity to embrace the shift to digital and revolutionize services they provide. From personalised services in health and social care for the elderly at home, to tailored learning in education, and access to culture, tools, techniques, technology and approaches that the internet age offers, means greater opportunities than ever before to create and deliver great digital services. Speakers: Nigel Mercer - APMG International Karin van Rooyen - PM.Ideas Pty Ltd Cor Scheepers - PM.Ideas Pty Ltd Andrew Craddock - Agile Business Consortium 00:00:00 - Introduction 00:02:55 - Meet the panellists 00:04:15 - What is meant by the term Digital Service? 00:05:50 - Where does AgileDS fit in? 00:08:36 - Why the need for Agile Digital Services (AgileDS)? 00:11:07 - How does AgileDS support digital transformation initiatives? 00:18:02 - What is the AgileDS guidance based on? 00:20:42 - Was any research done leading up to the development of AgileDS? (Research findings) 00:26:54 - Who is the target audience of AgileDS? 00:31:20 - AgileDS focuses strongly on User Needs and User Experience. What is it covered? 00:39:59 - How does AgileDS fit with other agile frameworks? 00:41:39 - What is the difference between the AgileDS Foundation and Practitioner courses and exams? 00:43:54 Which prioritisation approaches are covered in Agile DS? 00:45:31 - Which approaches for deploying incrementally are covered? 00:47:11 - What service lifecycle is used in AgileDS? 00:48:45 - Which principles are included in AgileDS? 00:50:20 - Any best practices during agile implementation in the current trend of digital market? 00:51:15 - What are the top 3 challenges for the change managers of any company undergoing Agile transformations? 00:55:30 - What would be the biggest benefits to doing the AgileDS Certification and do I need DS experience to qualify for it? 00:59:22 - What are the setback or problems to be encountered using Agile Digital Services? 01:00:30 - Would you recommend that someone who hasn't had Agile training, attend the Agile DS Foundation and Practitioner course? 01:01:19 - Closing remarks 01:03:01 - The next Connect show APMG Level Up Podcast is OUT NOW: Listen now on the major podcast providers. Spotify - https://open.spotify.com/show/76q5qnq... Apple Podcasts - https://podcasts.apple.com/us/podcast... Google Podcasts - https://podcasts.google.com/feed/aHR0... Amazon Podcasts - https://music.amazon.co.uk/podcasts/9... Subscribe to our YouTube for our next event: @APMG International LinkedIn: www.linkedin.com/company/apmg-international Instagram: @apmg_international Website: apmg-international.com