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James Marshall, known as RampantLionReviews on social media, visited Pink Blossoms Brewing in Singapore with the intention of showcasing local breweries and trying out their craft beers. However, his experience took an unexpected turn when he encountered what he described as "rude and weird behavior" from the owner. Upon arrival, Marshall noticed a somewhat unusual scene at the bar. The owner, who was eating a McDonald’s meal, swiftly switched gears upon seeing Marshall and went behind the bar. This abrupt change in demeanor set the tone for Marshall's experience. Things took a strange turn when Marshall attempted to film the beer tap list to feature in his video. The owner expressed discomfort with being recorded, despite Marshall's intentions of promoting Singaporean craft beers. This led to a back-and-forth exchange, with the owner voicing concerns about cleanliness standards and potential repercussions from health inspectors. Marshall was taken aback by the owner's reaction, especially considering his previous positive interactions with brewery owners. He found the owner's attitude surprising and, frankly, off-putting. Despite attempting to explain his intentions and assure the owner that he meant no harm, Marshall encountered resistance at every turn. Following the encounter, Marshall took to social media to share his experience, posting a detailed video review titled 'Don’t Visit Pink Blossoms Brewing.' The video garnered significant attention, sparking a debate among viewers. While some defended Marshall and sympathized with his bad experience, others criticized his approach and sided with the brewery owner's right to decline being filmed. The mixed responses reflect the complexity of the situation and highlight differing perspectives on privacy, customer service, and social media etiquette. Despite the backlash and criticism, Marshall remains unfazed by the reaction, finding it "quite amusing" and emphasizing the importance of sharing honest opinions, even if they're controversial. He maintains that his intention was never to cause harm but rather to provide genuine feedback based on his experience. In reflecting on the incident, Marshall acknowledges that while the "their house, their rules" mantra may apply regarding filming, he was taken aback by the owner's attitude, which he perceived as unnecessarily hostile. As someone familiar with the F&B industry, Marshall values positive interactions with customers and believes that good vibes are essential, especially in the craft beer community. Despite the unpleasant encounter at Pink Blossoms Brewing, Marshall remains committed to showcasing local breweries and trying out their offerings. However, he acknowledges that there are plenty of other venues in Singapore with excellent craft beers, making a return to Pink Blossoms Brewing unnecessary. In conclusion, Marshall's experience at Pink Blossoms Brewing serves as a reminder of the importance of customer service, communication, and mutual respect in the hospitality industry. While disagreements may arise, it's essential to approach them with an open mind and a willingness to listen and learn from each other. #craftbeer #brewery #Singapore #PinkBlossomsBrewing #RampantLionReviews #beerreview #controversy #customerservice #hospitality #YouTube #vlog #socialmedia #Scottish #HongKong #localbreweries #bar #unpleasantexperience #craftbeercommunity #beertap #filming