When the reaction to the problem is worse than the problem itself скачать в хорошем качестве

When the reaction to the problem is worse than the problem itself

What kills trust faster than a crisis? When the reaction to a problem becomes a bigger problem than the problem itself. I spoke to a CEO recently who stepped in after his company suffered a major security breach. But here’s the twist: He wasn’t really solving the breach, he was solving the team’s reaction to it. The breach triggered a culture of blame. Vendors got blamed. Partners got blamed. 30 people on conference calls pointing fingers while the actual breach stayed wide open for 5 more days. The reaction turned a serious problem into a full-blown trust disaster. When emotions run high, the leader’s job is to calm the room. Not to fight. Not to flee. Not to freeze. But to help everyone move beyond blame, think clearly, and get to work. Because the bigger risk isn’t the problem. It’s what your team does next. _______________________ Thanks for watching! If you enjoy my content and you want to get in touch to find out how I could work with you, or someone you know, you can reach me on LinkedIn or via email at: [email protected] Subscribe to the channel at ‪@mrjoe-coach‬