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Simplilearn Solutions (Global R.E.P. ID 3147) (http://www.simplilearn.com) provides project management training through a blended learning model of classroom training and online learning. Try our free exam prep resources : Free PMP, ITIL, Six Sigma Tests http://www.simplilearn.com/simplilear... PMP certification training workshops in the United States: http://www.simplilearn.com/simplilear... PMP online training courses start from $57.99 onwards: http://www.simplilearn.com/simplilear... Transcript for what is Project Quality Management: We just studied what is Quality. Now, let's look at what is Quality Management. Quality management aims to ensure that Project meets all the initial agreed requirements without any deviation. To ensure this, Quality Management involves doing activities like creating standard policy and procedures and also ensuring that those standard procedures are being followed properly in the project. There are three broad activities that are done as part of Quality Management. They are Quality Planning, Quality Assurance and Quality Control. Quality planning is the first step when Quality related Activities of the project are planned, Quality Assurance is the next stage of implementing those Quality Plans and Quality Control is the last stage, when periodic checks are done to see if Project Quality is improving or not. But what happens if you don't do Quality Management in a Project? Here is what you can expect in this case: Increased Cost, because of rework. Low customer Satisfaction, because no customer likes a below quality deliverable.