Customer Satisfaction Dashboard: 5 Reports for Jira Service Management скачать в хорошем качестве

Customer Satisfaction Dashboard: 5 Reports for Jira Service Management

In this step-by-step tutorial, we'll walk you through 5 powerful CSAT (Customer Satisfaction) chart configurations using the Performance Objectives app for Jira Service Management. Learn how to set up these charts in your customer service dashboard to effectively track and measure customer satisfaction, helping you optimize your team's performance and improve service quality. Whether you're a Jira newbie or an experienced user, this guide will give you the tools you need to elevate your customer service metrics. Watch now and start leveraging the full potential of your Jira dashboard! Timestamps: 0:00:00 - Introduction 0:00:23 - Number of Issues by Satisfaction Score Report 0:01:30 - Average CSAT per Request Type Report 0:02:23 - Average CSAT per Agent Report 0:03:11 - 5 Star Satisfaction Ratio Report 0:04:45 - CSAT Response Rate Report 0:05:00 - CSAT Dashboard for JSM 🔔 Don't forget to like, comment, and subscribe for more Jira tips and tutorials:    / @devacrobats   Visit our website to learn more: https://devacrobats.com/ Or explore our Confluence Documentation Space: https://devacrobats.atlassian.net/wik... #JiraServiceManagement #CSAT #PerformanceObjectives #CustomerSatisfaction #JiraTutorial #CustomerServiceDashboard