Big CX News - The Latest on NICE's New CEO, Salesforce's PredictSpring Acquisition, & Five9 скачать в хорошем качестве

Big CX News - The Latest on NICE's New CEO, Salesforce's PredictSpring Acquisition, & Five9

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world. He's joined by five prominent CX analysts to dissect the latest news in the space, including stories from NICE, Salesforce, and Five9. In this edition, our CX experts include: Zeus Kerravala, Principal Analyst at ZK Research Rebecca Wetteman, CEO & Principal Analyst at Valoir Simon Harrison, Founder & CEO of Actionary Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Martin Schnieder, VP & Principal Analyst at Constellation Research Stay up to date with the latest in CX space by subscribing to our newsletter, visit: https://www.cxtoday.com/account Hosted by Charlie Mitchell, Senior Editor at CX Today News - Customer Experience Technology News #nice #salesforce #five9 Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages. For more Customer Experience tech news, visit: https://www.cxtoday.com 00:00-00:47 Intros 00:47-08:38 NICE Names Its New CEO 08:38-18:58 Five9 to Acquire Acqueon 18:58-28:28 Salesforce to Acquire PredictSpring