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At UiPath Fusion, Cognizant’s Mariesa Coughanour (Head of Advisory, Delivery, Mindshare Automation and Agentic AI) and Pearson Education’s Venkat Bhaskara (Director of Automations-AgentOps) join theCUBE’s Dave Vellante and Rebecca Knight to unpack how organizations are evolving from traditional RPA to agentic automation at scale. Bhaskara details Pearson’s AgentOps journey, including a student enrollment use case for virtual schools where a rules engine verifies documents and streamlines policy updates – while keeping a human in the loop for nuanced, state-by-state decisions. Coughanour dives into the real work behind success: change management, stakeholder prioritization and upskilling, plus creative enablement like hackathons and hands-on events that bring business and technologists together. The discussion surfaces practical lessons on orchestrating people, process and technology, avoiding single-platform lock-in, and applying guardrails and best practices throughout development. The conversation further explores how enterprises are modernizing legacy automation into intelligent, goal-directed agents – and how platforms like UiPath’s Maestro are shaping orchestration across agents, humans and bots. Listeners will hear candid takes on why “human-in-the-loop” remains essential, how HR and employee experience scenarios are emerging (from PTO planning to name-change workflows), and where intelligent document processing and UI-level agents are already delivering operational impact. Key topics include: orchestrating multiple agents vs. a single “magic bullet,” tackling data/process complexity, building confidence through enablement (e.g., vibe coding weeks), and measuring outcomes – right down to improving reliability in paper-based assessment workflows where even a 99.99% SLA still demands continuous improvement. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ #theCUBE #UiPathFusion #theCUBEresearch #Cognizant #Pearson #AgenticAI #Automation 00:00 - Intro 00:06 - Integrating People and Processes: A Guide to Roles and Automation at Cognizant and Pearson 02:25 - Navigating the Implementation and Challenges of Agentic AI in Student Enrollments 05:45 - The Dream of Agentic AI Solutions 07:55 - Practical Applications of Agentic AI 10:39 - Transformative Partnerships: Evolving Roles and Dynamics 13:33 - Managing Change and Cultivating Culture 15:34 - Navigating Challenges and Simplifying Success in AI Adoption