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In this tutorial, Marina explains how to raise a service request on the Jungal platform, emphasizing the importance of this method over traditional email communication due to security concerns. She walks through the process of submitting a request, highlighting the differences between free and paid subscription services, and the benefits of providing detailed information for better support. Takeaways Raising a service request is essential for security. Email communication is increasingly risky due to phishing. The Jungle platform has a dedicated service request module. Users can submit requests with detailed information. Paid subscribers receive priority support. The service request process is designed for user convenience. Providing attachments can enhance the support experience. Different categories exist for various service requests. Urgent requests can be prioritized for paid users. Community feedback is encouraged for platform improvements. Get started with Jungal today! Sign up for a Talent Subscription from just AUD $49/month — cancel anytime. Use code GIGPACK50 at checkout for 50% off. Or start free here: https://jungal.net.au/signup/work