Infosys CEO Vishal Sikka discusses his company's future скачать в хорошем качестве

Infosys CEO Vishal Sikka discusses his company's future

In 2014, when Vishal Sikka took over as chief executive officer of Infosys, India’s second largest information technology services firm with annual revenues of $10 billion, the company was grappling with challenges on many fronts. Artificial intelligence and automation were edging out IT outsourcing models, putting pressure on the entire industry. Internally, Sikka discovered that while Infosys scored high on quality, professionalism and delivery excellence, clients did not perceive it as being proactive and innovative, and it lacked strategic relevance. This became a primary driver of Sikka’s “Zero Distance” strategy: Get close to the client’s needs to “go beyond the charter of the project and do something innovative to delight the client, and do something that they did not expect.” As the first non-founder CEO of Infosys, Sikka has instituted other reforms as well that are turning around the company. Under his leadership, consolidated revenue rose by 17% and operating profit by 13% in fiscal years 2015 and 2016. Sikka met with Knowledge@Wharton in Palo Alto, Calif. He spoke about sweeping changes in technology because of the emergence of artificial intelligence, machine learning and deep learning. Sikka explained the zero distance concept and how it fits into his strategy for Infosys. He also discussed the leadership challenge of transforming Infosys’s culture without abandoning its innovative roots or the vision of its founders. 📂 Leadership;Management