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In this episode of Together: A Higher-Ed Podcast, we’re joined by Jim Agutter, Senior Associate Dean for Academic Innovation and Faculty Success at the University of Utah, to explore how artificial intelligence and design thinking are shaping the future of student success and teaching practices. Jim shares his unconventional journey from a struggling high school student to a leader in higher education, emphasizing the power of curiosity, empathy, and iterative learning. He discusses the challenges of navigating change in higher ed, balancing tradition with innovation, and leveraging AI to enhance both faculty and student experiences. We also dive into the complexities of implementing AI responsibly, overcoming resistance to technology, and the importance of truly listening to students to create transformative, lasting change. Whether you're an educator, student, or higher ed professional, this conversation offers valuable perspectives on the evolving landscape of education. Learn more about the Office of Undergraduate Studies: https://us.utah.edu #HigherEd #StudentSuccess #Leadership #AI #TogetherPodcast Timestamps: 00:00 - Welcome to Together. A Higher-Ed Podcast 01:07 - How did your journey in higher education begin? 08:53 - How did you transition to Undergraduate Studies at the University of Utah? 12:02 - How do you navigate change while focusing on process over destination? 17:20 - What inspires your "learning by doing" approach? 22:00 - How has your experience shaped your view of institutional change? 26:24 - What have been the most exciting and challenging aspects of innovation? 31:38 - How do you balance tradition and innovation in higher education? 34:20 - How is AI impacting student success and teaching practices? 38:28 - How are AI tools being used to support faculty and students? 41:27 - Where do some people struggle using technology and AI in higher education? 53:10 - How can we create lasting transformative change together?