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In this episode of the Insurance Perspectives podcast, host Brad Boldt chats with Jeff Arnold to discuss the integration of AI in the insurance industry. Jeff shares his journey from a failed acting career to becoming a successful insurance agency owner, emphasizing the importance of using AI to enhance customer service and operational efficiency. The conversation explores the balance between leveraging technology and maintaining the human element in insurance, as well as the future of AI in the industry. Episode table of contents 00:00 - Introduction. 01:33 - Tell us about RightSure. 02:40 - How has your role evolved over your career? 04:20 - Can you talk about your most recent book, AI - Forward Leadership? 06:17 - What are some of the ways you're using AI in your business? 09:43 - How can agencies evaluate tech to know if it is beneficial to the their agency? 12:25 - What made you choose Liberate? 14:12 - What other things of Liberate are you looking to institute in your agency? 20:45 - How does Liberate and HawkSoft communicate/work together? 23:00 - What are some ways you'd like to see RightSure improve in 2026? 24:48 - Conclusion. ________________________________________________________________________ View all episodes of the Insurance Perspectives podcast ⤵️ • The Insurance Perspectives Podcast Learn more about RightSure ⤵️ https://www.rightsure.com/ / rightsure / rightsure-insurance-group To get in touch with today's guests, reach out below ⤵️ -Amrish Singh ( / amrishsingh ) -Jeff Arnold ( / rjefferyarnold ) -Brad Boldt ( / brad-boldt-00318278 ) More information about Liberate ⤵️ https://www.liberateinc.com/ / liberate-inc If you’re looking to reach out to HawkSoft, please email marketing@hawksoft.com. For more information on HawkSoft, visit: https://www.hawksoft.com/ / hawksoft / hawksoft https://x.com/HawkSoft Music by AudioCoffee(Denys Kyshchuk): https://www.audiocoffee.net/