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In this episode of This Is Surveying, Nina Young speaks with Rosie Wills, a chartered construction manager and ASSOC RICS surveyor based in North Devon. Rosie shares her journey from over ten years in social housing into private residential surveying. We discuss damp and mould, peer review, Level 2 surveys, estate agent relationships, vendor surveys, pricing transparency, and why collaboration matters across the UK surveying profession. This is a practical conversation about raising standards, reducing complaints, and building trust in residential surveying. What We Cover Rosie’s route into surveying and chartered construction management Damp and mould expertise and building pathology The transition from housing to private practice Peer review between surveyors Understanding the RICS Home Survey Standard Working constructively with estate agents Vendor surveys and pre-sale strategies Transparent pricing and website improvements Complaints handling and professional risk Collaboration across UK surveyors Guest Links Rosie Wills LinkedIn – / rosie-e-wills Nova Surveyors – https://novasurveyors.co.uk Useful Links Royal Institution of Chartered Surveyors (RICS) – https://www.rics.org/ Guest Bio Rosie Wills is a chartered construction manager and Assoc RICS surveyor based in North Devon. She spent over ten years working in social housing, developing specialist expertise in damp and mould and building pathology. Rosie now works in private practice delivering residential property surveys, including Level 2 and Level 3 home surveys, alongside specialist defect investigations. She is passionate about collaboration, peer review, professional standards, and improving trust in the surveying profession. 0:00 - Introduction by Nina Young 0:15 - Rosie Wills' Background 0:49 - Transition to Private Practice 1:58 - Challenges in Social Housing 3:40 - Becoming a Residential Surveyor 5:00 - Differences Between Housing and Residential 6:00 - Importance of Networking 8:18 - Peer Review and Feedback 11:07 - Ego and Collaboration in Surveying 15:05 - Changes in Surveying Attitudes 17:21 - Understanding Survey Scopes 21:31 - Consistency in Survey Standards 25:14 - Educating Estate Agents 28:29 - Pre-Sale Vendor Surveys 31:06 - Enjoyment in Surveying Work 33:05 - Sharing Innovations and Practices 36:22 - Adapting to Client Needs 39:32 - Data-Driven Business Decisions 43:10 - Networking and Collaboration Benefits 44:28 - Contact Information and Closing Remarks This Is Surveying is a video podcast from Surveyors UK. We share conversations, stories, and practical insight from across the profession. We highlight the people behind surveying, the challenges they face, and the opportunities shaping the UK built and natural environment. Join The Surveying Room Our free independent community for surveyors and students across the UK. A dedicated space to connect, learn, and keep up with the profession without noisy algorithms or ads. Join here: https://www.surveyors-uk.com/ Stay in the loop – LinkedIn, Surveyors UK: / nina-young-surveyors-uk – LinkedIn, Nina Young: / nina-young-surveyors-uk – Instagram: / surveyors_uk – Facebook Page: / surveyorsuk – Website: https://www.surveyors-uk.com/ – Email: info@surveyors-uk.com About Surveyors UK Surveyors UK is an independent digital media and community platform. We help surveyors stay connected, informed, and visible. We bring together residential, commercial, QS, land and geospatial, rural, heritage, and many other areas of the profession. Learn more: https://www.surveyors-uk.com/ Support the podcast – Subscribe to the channel – Share an episode – Comment with your thoughts or guest ideas Listen to the podcast Prefer audio or want to follow future episodes on your app Podcast page: https://thisissurveying.buzzsprout.com